Securing your world

Alarm Response Services

Alarm Response Services was conceived approximately 20 years ago as a “single-point-of-call” management link between alarm monitoring centres, and end users, providing:

  • Alarm Responses
  • Casual Guarding
  • Patrol Services

G4S Alarm Response Services was established as a premier supplier of national security services operating from our Queensland Operations office. Our National Operations Centre operates 24 hours a day, 7 days per a to ensure that wherever security services are needed, G4S team are available and prepared to meet the demand.

We have retained and developed our national service provider database and introduced specific performance indicators to ensure our commitment to quality and the provision of services to AS4421 Guards and Patrols standard. G4S contractors are also subject to strict verification of their licensing and certification to perform security duties in the State or Territory where they operate. Our national database of contractors currently includes more than 250 service providers, approximately 50 of whom are regularly engaged on a daily basis to provide services to clients across Australia.

G4S remains resolute in our commitment to stability and improvement throughout the business, and as a consequence, we have maintained the confidence of the monitoring centres, bureaus and other end users who utilise our services.