Our culture is defined by our values, beliefs and behaviours
Values are the standards we set for ourselves and the culture of the organisation is the way those values are reflected in our behaviours and actions.
Being a service business, people are at the heart of our business. We rely on them to provide excellent customer service and to behave in line with the company’s values and standards. They rely on the company to provide a safe place to work and for development, support and guidance throughout their career.
We seek to embed our values in all aspects of our operations and they form part of our recruitment, development and review processes. Managers and employees are encouraged and expected to behave in line with the group’s values and to speak up when witnessing behaviour which does not meet our standards.
WE ACT WITH...
Our business activities and relationships are
built on trust, honesty and openness. We do
what we promise and always strive to do the
right thing. We listen. We treat our colleagues,
customers and those in our care with the
WE ARE PASSIONATE
SAFETY, SECURITY AND
We are passionate about working safely and
take great care to protect our colleagues
and customers from harm. We are experts in
security and use that knowledge to protect
our customer’s assets. We keep our promises
and are passionate about delivering high
levels of customer service.
WE ACHIEVE THIS
We invest in technology and best practice
to continuously improve the products and
services we offer. We challenge ourselves
to find new ways of helping our customers
achieve their goals. We work together as
a team, valuing everyone’s contribution, to
ensure we achieve the best results for our
customers and our business.